Back to Files & Photos
Guide
How to find a photo you saved
Photos often hide in a folder called 'Pictures' or 'Downloads'.
Which device are you using?
Steps look different on each one. Tap yours and we'll tailor every step for you.
Looking for a video…
1
Open the Files app
On Windows it's called 'File Explorer'. On a Mac it's called 'Finder'.
2
Click 'Pictures' on the left
If you don't see it, try 'Downloads' — many photos save there.
3
Double-click a photo to open it
Two quick clicks with your left mouse button.
Stuck on a step?
Take a picture of your screen and I will tell you exactly what to click.
New to screenshots? On Windows press the "PrtScn" key. On a Mac press Shift + Command + 4.