Hello, friend
What would you like to do today?
Pick a topic below. Every guide has big steps, simple words, and a "Read aloud" button. Buddy is always one click away.
Topics
Write, read, and send photos in messages.
- How do I send a photo to my daughter?
- How do I reply to an email?
- Where did my old emails go?
Video Calls
Use Zoom, FaceTime, Google Meet, and Microsoft Teams.
- How do I make a video call to my grandkids?
- How do I turn my camera and microphone on?
- The video is frozen — what do I do?
Sharing Your Screen
Let someone see your screen during a call.
- How do I let my son see my computer screen?
- How do I share my iPhone screen?
- How do I stop sharing my screen?
Files & Photos
Save, find, and share your pictures and documents.
- How do I get photos from my phone to my computer?
- Where did my downloaded file go?
- How do I organize my photos into folders?
Wi-Fi, Internet & Browsing
Connect to Wi-Fi, search the web, and fix slow connections.
- How do I connect my device to Wi-Fi?
- How do I search for something on Google?
- Why is my internet so slow today?
Printing
Print documents, photos, and tickets.
- How do I print something from my computer?
- My printer says it's offline — how do I fix it?
- How do I print only certain pages?
Safety & Security
Spot scams and keep your information private.
- How do I know if an email is a scam?
- How do I make a strong password?
- What should I do if I clicked something suspicious?
Install a Program
Add a new app to your computer or tablet — safely.
- How do I install Zoom safely?
- How do I add Netflix or YouTube to my TV?
- Is it safe to install this program?
Common Problems & TV
Quick fixes for sound, screen, internet, the remote, and more.
- My computer is running very slow
- I have no sound — what do I do?
- How do I switch to HDMI for my DVD player?
Popular with neighbors
Questions Buddy has answered
These are real questions other people have asked Buddy. Tap one to read the answer.
New here?
Try this: click the big blue "Ask Buddy" button in the corner, and type something like "How do I email a photo to my daughter?" Buddy will walk you through it, one little step at a time.